Última actualización: 2 de octubre de 2026

At Dacan Tecnología, we want your shopping experience to be as smooth as possible. This Shipping Policy explains how Organización Dacan Ltda. processes and delivers orders placed on dacantecnologia.com (the “Site”).

1. Order Processing

Once your order is confirmed, our team prepares it for shipment. Processing times may vary depending on product availability and order volume, and we will let you know if there is any unexpected delay.

2. Shipping Methods and Coverage

We work with shipping carriers to deliver orders within Colombia. The shipping methods available for your address, along with the estimated delivery time and any associated cost, are shown during checkout before you confirm your purchase.

3. Order Tracking

Once your order has shipped, you can check its status at any time by logging into your account and visiting the “Track Order” section, or by contacting us directly with your order number.

4. Delayed, Damaged or Lost Shipments

If your order is delayed, arrives damaged, or does not arrive, please contact us as soon as possible so we can look into it with the shipping carrier and find the best solution for you.

5. Returns

If you need to return a product, shipping costs are handled according to the reason for the return. Please see our Refund and Returns Policy for full details.

6. Contact

If you have any questions about this Shipping Policy, please contact us at admin@dacantecnologia.com or +57 313 547 1107 (WhatsApp).