{ "id": 3, "date": "2026-04-03T06:09:20", "date_gmt": "2026-04-03T06:09:20", "guid": { "rendered": "https:\/\/dacantecnologia.com\/?page_id=3" }, "modified": "2026-10-02T01:14:47", "modified_gmt": "2026-10-02T01:14:47", "slug": "privacy-policy", "status": "publish", "type": "page", "link": "https:\/\/dacantecnologia.com\/en\/privacy-policy\/", "title": { "rendered": "Privacy Policy" }, "content": { "rendered": "

Last updated: 2 October 2026<\/em><\/p>\n

Dacan Tecnolog\u00eda (“we,” “us,” or “our”) operates the website dacantecnologia.com (the “Site”). This Privacy Policy explains how we collect, use, store, share and protect the personal data of our customers and website visitors (“you,” “the Holder”), in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and the other rules that develop the right of Habeas Data in Colombia.<\/p>\n

By browsing this Site, creating an account, or placing an order, you acknowledge that you have read and understood this Privacy Policy.<\/p>\n

1. Data Controller<\/h2>\n

The entity responsible for the processing of your personal data (Responsable del Tratamiento) is:<\/p>\n

Organizaci\u00f3n Dacan Ltda.
NIT: 830.020.012-5
Registered address: Transversal 85 No. 64H-22, Bogot\u00e1 D.C., Colombia
Email: admin@dacantecnologia.com
Phone: +57 313 547 1107 (WhatsApp)<\/p>\n

2. Personal Data We Collect<\/h2>\n

Depending on how you interact with the Site, we may collect:<\/p>\n

    \n
  • Identification data: full name, identification document number, date of birth.<\/li>\n
  • Contact data: email address, phone number, shipping and billing address.<\/li>\n
  • Transactional data: order history, products purchased, invoices.<\/li>\n
  • Payment data processed by our payment providers (we do not store full card numbers on our servers).<\/li>\n
  • Technical data: IP address, browser type, device information and cookies (see Section 9).<\/li>\n
  • Any other data you voluntarily provide through contact forms, account registration or customer service channels.<\/li>\n<\/ul>\n

    3. Purpose of the Processing<\/h2>\n

    We use your personal data to:<\/p>\n

      \n
    • Process, confirm, ship and invoice your orders.<\/li>\n
    • Create and manage your customer account.<\/li>\n
    • Respond to requests, claims (PQR) and customer service inquiries.<\/li>\n
    • Send transactional communications about your orders (confirmation, shipping status, etc.).<\/li>\n
    • Send commercial and promotional communications, only when you have given prior authorization.<\/li>\n
    • Improve the Site, our catalog and the shopping experience.<\/li>\n
    • Comply with tax, accounting and legal obligations applicable in Colombia.<\/li>\n
    • Prevent fraud and ensure the security of transactions.<\/li>\n<\/ul>\n

      4. Legal Basis and Authorization<\/h2>\n

      We process your personal data based on the free, prior, express and informed consent that you grant when accepting this Privacy Policy, for example when creating an account, placing an order, or submitting a form on the Site. You may withdraw your consent at any time, as described in Section 6, without affecting the lawfulness of processing carried out prior to the withdrawal.<\/p>\n

      5. Your Rights as Data Holder (ARCO Rights)<\/h2>\n

      As the holder of your personal data, in accordance with Law 1581 of 2012, you have the right to:<\/p>\n

        \n
      • Know, update and rectify your personal data.<\/li>\n
      • Request proof of the authorization granted to us, unless the law exempts this requirement.<\/li>\n
      • Be informed, upon request, about the use given to your personal data.<\/li>\n
      • File complaints with the Superintendencia de Industria y Comercio (SIC) for violations of Law 1581 of 2012, once you have exhausted the consultation or claim process with us.<\/li>\n
      • Revoke the authorization and\/or request the deletion of your data, provided there is no legal or contractual duty requiring us to keep it.<\/li>\n
      • Access, free of charge, your personal data that has been processed by us.<\/li>\n<\/ul>\n

        6. How to Exercise Your Rights<\/h2>\n

        You may submit consultations, claims, updates, corrections, or requests to delete or revoke authorization of your personal data by writing to admin@dacantecnologia.com or +57 313 547 1107 (WhatsApp), identifying yourself and clearly describing your request. Consultations will be addressed within a maximum term of ten (10) business days, and claims within fifteen (15) business days, counted from the date of receipt, in accordance with Colombian law. If these terms cannot be met, we will inform you of the reasons and the new deadline, which may not exceed an additional equal period.<\/p>\n

        7. Sharing of Data with Third Parties<\/h2>\n

        We may share your personal data with:<\/p>\n

          \n
        • Payment processors and payment gateways, to process your transactions securely.<\/li>\n
        • Shipping and logistics companies, to deliver your orders.<\/li>\n
        • Technology providers that support the operation of the Site (hosting, email, analytics), acting as data processors under our instructions.<\/li>\n
        • Judicial or administrative authorities, when required by law.<\/li>\n<\/ul>\n

          We do not sell your personal data to third parties.<\/p>\n

          8. Data Security<\/h2>\n

          We implement reasonable technical, administrative and physical safeguards designed to protect your personal data against loss, misuse, unauthorized access, alteration or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.<\/p>\n

          9. Cookies<\/h2>\n

          This Site uses cookies and similar technologies to operate correctly, remember your preferences, keep your shopping cart, and analyze site traffic. You can configure your browser to reject cookies; however, some features of the Site may not work properly if you do so.<\/p>\n

          10. Data Retention<\/h2>\n

          We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, and afterwards for the periods required by applicable tax, accounting, and commercial regulations in Colombia, after which it will be securely deleted or anonymized.<\/p>\n

          11. Minors<\/h2>\n

          This Site is not directed at minors. We do not knowingly collect personal data from minors without the consent of a parent or legal guardian, in accordance with Law 1581 of 2012 and Decree 1377 of 2013.<\/p>\n

          12. Changes to this Policy<\/h2>\n

          We may update this Privacy Policy periodically to reflect changes in our practices or in applicable law. The updated version will be published on this page with its corresponding “Last updated” date.<\/p>\n

          13. Contact<\/h2>\n

          If you have questions about this Privacy Policy or about the processing of your personal data, please contact us at admin@dacantecnologia.com or +57 313 547 1107 (WhatsApp).<\/p>", "protected": false }, "excerpt": { "rendered": "

          Last updated: 2 October 2026 Dacan Tecnolog\u00eda (“we,” “us,” or “our”) operates the website dacantecnologia.com (the “Site”). This Privacy Policy explains how we collect, use, store, share and protect the personal data of our customers and website visitors (“you,” “the Holder”), in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and the […]<\/p>", "protected": false }, "author": 1, "featured_media": 0, "parent": 0, "menu_order": 0, "comment_status": "closed", "ping_status": "open", "template": "", "meta": { "om_disable_all_campaigns": false, "_monsterinsights_skip_tracking": false, "footnotes": "" }, "class_list": [ "post-3", "page", "type-page", "status-publish", "hentry" ], "aioseo_notices": [], "aioseo_head": "\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t